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Return Policy

  • We accept online returns for store credit on any non-final sale items up to 30 days from the date you placed your order. Store Credit has no expiration date, but it is up to you to keep a copy of the receipt or email.

  • Sale items and jewelry are FINAL SALE and cannot be returned. Any sale items or jewelry returned, will NOT be processed. If you wish to have this item returned back to you, a return fee will be processed before shipment.

  • All merchandise must be sent back to BABE. unworn, unwashed, and in original condition with all tags attached. If any items have makeup, deodorant, or any other stains/odors (including smoke odors), you WILL NOT be given credit and items will be sent back with a return fee.

  • Shoes must be returned in their original box and placed inside an additional shipping box with the necessary wrapping needed to protect the box.

  • All gift card purchases are final. Gift cards cannot be returned, exchanged or redeemed for cash, and cannot be replaced if lost or stolen.

  • All shipping cost are non-refundable.

  • We do not offer price adjustments.

*If you received a damaged or incorrect item, please call 502-407-8283 or email info@babeboutiquelou.com within 5 days of package arrival for further assistance. We will not accept an exchange or return on a damaged item after the 5 day period.

Each item is photographed at it's very best to display accurate colors, measurements and patterns. Please be aware that various computer and/or mobile devices may have different color display screens. Items with slight variances will not be considered damaged or defective, as some items are unique in color, pattern and texture.

BABE. Boutique reserves the right to refuse a refund or exchange if the merchandise received is not in its original condition or outside the 30 day return policy and guidelines. The items can be sent back to you with a return fee and without credit given.

Exchange Policy

If you need to exchange the same item for another size or color, please call 502-407-8283 for assistance. Exchanges will only be given when original items have been returned within the 30 day return period.

Can I return an online purchase in person?

Yes. As long as it meets our return/exchange policies listed above.

RETURN INSTRUCTIONS:

  1. Please review our Return Policy above to be sure you meet all the return requirements. Any returns received that do not meet the online return requirements stated above will not be accepted and an additional postage fee will incur to have them returned to you.

  2. Place in a shipping safe package or repackage your items in the package you received them in.

  3. INCLUDE YOUR ORIGINAL RECEIPT with the packing slips and completed return form. Feel free to make a copy for your records.

  4. Please email info@babeboutiquelou.com and notify us of the return, the reason for return, and expected delivery.

  5. Please send your returns to:

​

BABE. Boutique

ATTN: RETURN

425 Kenilworth Rd.

Louisville, KY 40206

​

PLEASE KEEP YOUR TRACKING INFORMATION. You are responsible for tracking your return package. Once received at BABE. Boutique please allow up to 5 business days for processing. You will receive an email confirmation with your online credit code.

 

LOCAL RETURN INSTRUCTIONS:

Local Returns can be dropped off at 2201 Payne St, Louisville, KY 40206 during regular store hours.

  1. Please review our Return Policy above to be sure you meet all the return requirements. Returns that do not meet the return requirements will not be accepted. 

  2. INCLUDE YOUR ORIGINAL RECEIPT with the packing slips and completed return form when dropping off the items you are returning. Refunds are not given on the spot, store credit will be sent in a follow-up email within 5 business days.

For any additional questions, please contact Lambsey at 502-407-8283 or info@babeboutiquelou.com

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